POLICIES

BOOKINGS: To secure a date, a signed contract is required and deposit due at the time of signing. The deposit is non-refundable and non-transferable. Dates and scheduled makeup times will only be reserved when a signed contract and deposit are received.

Also note: A trial session is booked separately from your wedding date and can be done before booking my services. Trials do NOT ensure reservation of your wedding or wedding date. Availability changes instantaneously, early booking is highly recommended.

 

PAYMENTS: All payments including deposits, makeup trials, and final payments, are non-refundable. The final balance is due the morning of the wedding day as one payment. The person(s) responsible for the entire balance of payment is the person(s) who has signed the booking contract. Accepted forms of payment: cash, check, Venmo (Annie-Sherrill), PayPay (paypal.me/anniesherrill) or credit card (3% processing fee for card transactions)

 

SATISFACTION GUARANTEED: Makeup will be completed to client’s satisfaction, but is not to exceed allotted makeup time. Ample time is given for each makeup application upon booking. Acceptance of completed makeup application by client is acknowledgement by client that makeup is done to his/her satisfaction.

LIABILITY: Any skin condition should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release Annie Sherrill or her assistant(s) from liability for any skin complications due to allergic reactions. Annie Sherrill or her assistant(s) reserve the right to refuse services or alter services if unsanitary conditions exist and/or contagious infections are present. Client understands and acknowledges that Annie Sherrill or her assistant(s) may alter service(s) or NOT perform services where any contagious infections or illness such as pink eye (conjunctivitis) or cold sores/fever blisters are present and there shall be no refund of any paid deposits and Client will pay the remaining balance in full. Client also acknowledges that they will allow Annie Sherrill and her assistant(s) to work in safe conditions for personal safety. At any time, Annie Sherrill or her assistant(s) feels physically threatened or verbally abused, they may cease the performance of services and exit the building.

 

SERVICE LOCATION AND REQUIREMENTS: Location of service for the day-of-event will be at the discretion of the client, but there are certain requirements the makeup artist needs to complete the makeup applications. A “set up” area needs to be made available for the makeup artist at said location. Ample natural lighting, and a table is necessary for services to be performed properly.

 

TRAVEL FEE: Traveling fees vary by location from zip code 13820. Please inquire with Annie for the traveling fee for on-site services. No traveling fees for makeup trials/services held at Annie's house in Oneonta, NY 13820. Hotel/travel accommodations are required for destination weddings/elopements.

 

EVENT CANCELLATION: Your booking is a reserved spot, security deposits and all payments are non-refundable. Under the foreseen or unforeseen event that the Client must cancel, Annie Sherrill must be notified of event cancellation at least 90 days prior to the service date or Client will be responsible for 100% of the remaining balance agreed upon in this contract. Changes to the terms of the contract will be at the discretion of Annie Sherrill. In the unforeseen event that Annie Sherrill is unable to perform services on the reserved event date, she will refund the total deposit amount to the signed holder of the contract.

 

RESCHEDULING: In the foreseen or unforeseen circumstance that the event date must change and Annie Sherrill agrees to reschedule, a new contract is required to secure the rescheduled date. Annie Sherrill will void the original contract, and all previous payments and deposits towards the original event date remain non-refundable; however, the deposit is transferable.

 

CHANGES IN SERVICE HEADCOUNT: When travel services are needed the minimum service requirement is 4 people including the bride. Anything under 4 are done in Annie's in-home studio. Any requests for additional services after this contract is signed must be submitted in writing or email at least 30 days prior to your service date. Additions requested on the day of service are at the discretion of Annie Sherrill and are not guaranteed. Any agreed additional performed services to this contract will be paid in full upon completion and are billed at regular posted rates. No refund is given for members of the wedding party who miss or refuse their appointment for any reason.

 

RESPONSIBILITY: The responsibility of the makeup artist(s), Annie Sherrill or her assistant(s), is limited. Annie Sherrill or her assistant(s) shall not be liable for any loss, injury, illness, or damage to any client and/or property. You agree that Annie Sherrill or her assistant(s) will not be held liable for any damages to any client and property in connection with terrorist activities, social or labor unrest, mechanical, or construction failures or difficulties, illness, local laws, weather, strikes thefts, pilferage, or defaults.

 

LIMITATION OF LIABILITY: It is understood & agreed that Annie Sherrill or her assistant(s) will not be liable to the customer or any agent associate of the customer, for any mistake or error in judgment or for any act or omission done in good faith and believed to be within the scope of authority conferred or implied by this agreement. Client agrees to not hold Annie Sherrill or her assistant(s) liable for property damages or wedding day complications that could result in monetary loss.

 

NON-DEFAMATION: Client and all parties obtaining services from Annie Sherrill or her assistant(s) agree that they will not, directly or indirectly, make or ratify any defamatory comments, reviews or remarks as defined by law, in writing, orally or electronically, about Annie Sherrill or her assistant(s) and their respective products and services. By receiving services, you agree to this contract stipulation whether or not this contract is signed by the party obtaining the service. Client acknowledges and agrees that verbal abuse is unacceptable by any person at the event and shall be grounds for Annie Sherrill or her assistant(s) to cease services immediately. Client acknowledges that they will not be entitled to a refund for any work already performed and client may not review Annie Sherrill or her assistant(s) poorly on social media or other review sites if such instance occurs.

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